The Way To Repair It When Amazon Prime Video Isn’t Working

Both of these solutions would assist with streaming to an iPhone, iPad, or Android device in addition to some other wi-fi gadget in the house. You can try shifting your router to a better place, which is especially essential when you have it tucked under a shelf. You can even attempt operating an ethernet cable to your TV or streaming gadget to see if that solves the issue.

If you have points utilizing Amazon Video in your Smart TV, you can normally fix this one on your own, but if it is a very old Smart TV you might be out of luck. On older systems, the best bet for a greater Amazon Video experience is to buy an Amazon Fire TV stick. Tens of hundreds of channels, Alexa expertise, and apps – Including Netflix, YouTube, Prime Video, Disney+, Apple TV+, and HBO Max. To uninstall the Amazon Prime Video app, simply press and hold the app’s icon till it begins to wiggle.

Points With Amazon Prime Video

The very first thing to attempt is to clear the TV cache. For convenience on Samsung TVs, this process may be very simple. Turn the TV off, turn on and maintain the facility button for about 20 seconds and the TV cache shall be cleared.

why is prime video not working

If your router is old, you may want to think about an upgrade. Meanwhile, should you’re involved concerning the reliability of your internet connection, here’s the way to obtain your Amazon Prime Videos to look at offline. The first thing to try is restarting your TV. You may also have to unplug your TV for a minute and then plug again in and see if it really works. This can clear up many points with the app that you simply use on your smart TV. It additionally allows the TV to ascertain a new reference to Amazon Prime Video.


Open Prime Video from the list of put in apps. Try accessing Prime Video on another system. This will assist you to to know if the difficulty is a tool-specific or not. Use an Internet pace testing software to check your Internet connection pace.

Power off your streaming system like Roku, Apple TV, and so on., along together with your TV. Try to shut and relaunch the Prime Video app and see if that resolves the problem. Having your Amazon Prime Video not working on Roku can cause a lot of points, particularly if you had been getting ready to see a present.

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